Privacy Policy – Sheen Kart

Effective Date: 10 April 2025
At Sheen Kart, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the “Platform”). By accessing or using Sheen Kart, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information

When you register or use the app, we may collect personal data such as:

• Full name

• Email address

• Phone number

• Delivery address

• Payment method details (processed through secure third-party gateways)

b. Non-Personal Information

We may also collect non-personal data such as:

• Device information (model, operating system, unique device identifiers)

• App usage data

• IP address

• Location (if permission is granted)

2. How We Use Your Information

We use the collected information for the following purposes:

• To create and manage your account

• To process orders and payments

• To provide customer support

• To send order updates, promotional offers, and service notifications

• To improve our services, app performance, and user experience

• To prevent fraud and ensure secure transactions

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with:

• Delivery partners and logistics providers to fulfill orders

• Payment service providers for transaction processing

• Legal authorities if required by law or for fraud prevention

4. Data Security

We implement strict security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Cookies & Tracking Technologies

We may use cookies and similar technologies to enhance your user experience, track preferences, and improve app performance. You can disable cookies through your device settings.

6. Your Rights & Choices

You may:

• Access, update, or delete your personal information by logging into your account

• Opt-out of receiving marketing communications at any time

• Request deletion of your data by contacting us

7. Third-Party Links

Our app may contain links to third-party websites. We are not responsible for their privacy practices or content.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and your continued use of the app will signify your acceptance of those changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:
📧 Email: care@sheenkart.com
📞 Phone: +91 91498 17872

🌐 Website: https://sheenkart.com